We experienced an issue with a BdThemes plugin not activating. We trying everything we could and couldn't solve it so we raised a ticket. The person who took our ticket gave us their WhatsApp number and was in constant communication to give us updates on the progress. After several days of work, they found out that the issue was on our side but they went ahead and fixed it for us anyway. for their excellent service and determination to solve their client's issues, i could give them 10* if I could.